Navigating Profile Settings

Our profile settings allow users to create a viewing experience especially catered for you! Below, you’ll be able to find a brief overview explaining every feature in chronological order.

To access profile settings, simply click the name underneath the profile you would like to edit and you're ready to customize!

1. Select Your Preferred Age Rating: This is a parental control feature that makes censoring content for varying ages easy. 

   1. Every new profile will automatically start with ‘Adults(18+)’ permissions. You can adjust this by tapping the toggle above the preferred age range.

   2. Age Ranges available: Kids, Older Kids (7+), Teens (13+), Young Adults (16+), and Adults (18+).

   3. Click ‘Submit’ before exiting to save. 

2. Lock Profile & Parental Code: These two features go hand in hand, allowing profiles to be locked for general admission or privacy. 

   1. Before you toggle the ‘Lock Profile’ on, scroll down to ‘Parental Code’ to create a 4 digit pin. This pin will then be used to open the profile it is paired with. Please keep note of your pin as that will be the only way to access the profile after completion.

   2. Locking a profile with a password can only be done individually, so this feature will not apply to all profiles unless you manually set each one up with a lock. 

   3. Click ‘Submit’ before exiting to save. 

3. Personalized Ads & Promotions: By toggling this feature on, you acknowledge that any advertisements displayed could be personalized to your preferences. 

   1. Click ‘Submit’ before exiting to save.

4. Cellular Download: When you toggle this on, you will enable downloading content while you aren't connected to Wi-Fi.

5. Selected Language: This is a feature that allows you to change the language of the app. 

   1. Language Options: English, Spanish, Portuguese, and French. 

   2. Click which language you prefer and click ‘Submit’ before exiting to save. The page will automatically refresh with the desired language. 

   3. If language does not automatically refresh, close the app completely and open it again to do a manual refresh.

6. Selected Screen Size: How would you like to watch your content? This option allows you to customize your viewing experience while streaming. You will also have access to alter this while you're viewing your content.

   1. Contain: Sets the content in its natural aspect ratio. 

   2. Cover: Brings the content in so it fills the entire screen.

   3. Stretch: Squeezes the content so it fills the entire screen without losing anything on the sides.

7. Time Setting: You will have the option to have your time displayed in AM/PM or the 24-hour-clock. NOTE: Time is only displayed on computers. 

8. Submit, Delete Profile, & Back: 

   1. Submit: Saves all progress made and takes you back to the profile select screen.

   2. Delete Profile: Deletes the profile. All viewing history will be lost so ensure you're on the appropriate profile. This will never delete your entire account, just individual profiles.

   3. Back:  This button will take you back to the profile select screen.

If you encounter any issues using these features, please feel free to reach out to our customer support team. We’re here to help!