Current Issues

Last updated: September 9, 2026

This page lists confirmed issues currently affecting the Ekkl service, along with their status and any available workarounds. We update it as issues are identified and resolved.

Current status

No known issues at this time. All Ekkl services — streaming, sign-in, and account management — are operating normally across supported devices.

If you're running into a problem that isn't listed here, it may be specific to your device, network, or account. See our device requirements article to confirm your device is supported, and reach out to our support team so we can take a look.

How to use this page

• Check here first if something isn't working. If we've confirmed and are tracking the issue, it'll be listed below with the latest status.
• An issue listed here is already known to our team. You don't need to report it, though you're welcome to contact support if you'd like to be notified when it's resolved.
• This page covers confirmed, service-wide issues only. Problems affecting a single account, an unsupported device, or a local network won't appear here.

Reporting a problem

If you're experiencing an issue that isn't listed, email support@ekkl.com or use the chatbot on our website. Please include your account email, the device you're using, and a description of what's happening. Our support hours are Monday through Friday, 9:00 AM to 5:00 PM MST.