Your Privacy Rights: CCPA and GDPR Data Requests

Understanding Your Data Rights

At Ekkl, we respect your privacy and are committed to transparency about how we handle your personal information. Depending on where you live, you may have specific rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR).

Your Rights Under CCPA (California Residents)

If you're a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Delete your personal information (with some exceptions)
• Opt out of the sale of your personal information (note: Ekkl does not sell personal information)
• Non-discrimination for exercising your privacy rights

Your Rights Under GDPR (European Economic Area Residents)

If you're located in the EEA, you have the right to:

• Access your personal data
• Rectification of inaccurate or incomplete data
• Erasure ("right to be forgotten") of your personal data
• Restrict processing of your personal data
• Data portability to receive your data in a structured format
• Object to certain types of processing
• Withdraw consent at any time

How to Submit a Data Request

To exercise any of your privacy rights, please follow these steps:

1. Visit our contact page: Go to ekkl.com/contact
2. Select "Privacy Request" as your inquiry type
3. Specify your request: Clearly state which right you're exercising (e.g., "I would like to access my personal data" or "I would like to delete my account and all associated data")
4. Verify your identity: For your protection, we'll need to verify that you are the account holder. Be prepared to confirm information associated with your account.
5. Submit your request

What to Include in Your Request

To help us process your request quickly, please include:

• The email address associated with your Ekkl account
• Your full name
• The specific action you're requesting
• Any additional details that may help us locate your information

Response Timeline

• CCPA requests: We will respond within 45 days of receiving your verified request. If we need more time (up to an additional 45 days), we'll notify you.
• GDPR requests: We will respond within 30 days. If your request is complex, we may extend this by an additional 60 days with notice.

Data Request FAQ

Is there a fee for data requests? No, we do not charge a fee for processing data requests. However, if requests are manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act.

Can I make a request on behalf of someone else? You may submit a request as an authorized agent if you have written permission from the account holder. We'll verify the authorization before processing.

What if I just want to delete my account? If you simply want to delete your Ekkl account and all associated data, you can do so directly from Account Settings without submitting a formal privacy request. See our "How to Delete Your Account" article for instructions.

Contact Us

If you have questions about your privacy rights or our data practices, please contact us at ekkl.com/contact or review our full Privacy Policy.